Privacy Policy

Declaration of Personal Information Protection Soranoue Creative Works LLC (hereinafter referred to as “the Company”), in conducting its internet media business, recognizes the significant social responsibility regarding the protection of personal information. The Company declares that it will ensure all officers and employees protect the rights of individuals, comply with laws and regulations regarding personal information, and unite as a company to continuously improve its practices.

Privacy Policy

  1. Policy on Handling Personal Information When acquiring personal information, the Company shall clarify the purpose of acquisition in advance, obtain the consent of the individual, and acquire and use such information only within the minimum necessary scope. In principle, we will not handle personal information beyond the scope necessary to achieve the stated purpose of use. In the unlikely event that it becomes necessary to use personal information beyond the original purpose, we will obtain the individual’s consent again.
  2. Compliance with Laws and Regulations The Company’s employees shall comply with laws, government guidelines, and other norms and guidelines regarding the handling of personal information.
  3. Security Measures The Company shall implement reasonable safety measures and corrective actions against risks such as unauthorized access to, loss, destruction, alteration, and leakage of personal information.
  4. Provision of Personal Information to Third Parties The Company will not provide personal information to third parties without the individual’s consent, except in cases falling under the items of Article 23, Paragraph 1 of the Act on the Protection of Personal Information (Japan). Furthermore, when entrusting the processing of personal information to a third party, the Company selects contractors that meet sufficient protection standards in light of the Company’s selection criteria.
  5. Response to Complaints and Consultations To respond without delay to requests for disclosure, correction, deletion, etc., of personal information, please contact the inquiry desk listed below if you have any questions, requests, or concerns. Email: info@travelzenjapan.com
  6. Continuous Improvement The Company will continuously review and improve the management system established to implement the above contents.

Handling of Personal Information

1. Types of Personal Information Handled and Purposes of Use

(1) Personal information acquired in connection with member registration, survey responses, gift applications, event participation, recruitment of community members, inquiries, and sales data. Personal information may be acquired from the website at the time of application for member registration, survey responses, gift applications, event participation, recruitment of community members, inquiries, sales data, etc., and will be used only for each respective purpose.

(2) Personal information of interviewees/subjects In collecting information from interview subjects for the information provided in the Company’s media, the Company may acquire personal information. This personal information will be used for business correspondence such as contacting the interviewees and payment of remuneration.

(3) Personal information related to production materials For content production, the Company may receive information serving as materials from the requester of such content production or collect information during interviews. In the course of these activities, personal information may be acquired. Such personal information will be used only for content production. In addition, if any payment occurs, it will be used for contact, procedures, and accounting processing related thereto.

(4) Personal information acquired in connection with business transactions For those with whom we have ongoing business transactions (including information on persons in charge at corporate entities), we may send greetings such as New Year’s cards or notices of office relocation via email, fax, or post. It will also be used for administrative processing according to the content of the transaction.

(5) Personal information acquired in connection with holding events In holding events, the Company acquires personal information from participants and related parties to notify them regarding the date, time, venue, content, payment of lecture fees, follow-up after the event, etc.

(6) Personal information acquired in recruitment activities Personal information such as curriculum vitae acquired in recruitment activities will be used only for judgment of acceptance or rejection. Information on hired persons will be transferred as employee information of the Company and managed in accordance with internal regulations.

(7) Personal information of Company employees Used for business communication, creation of employee rosters, various procedures required by law (including after retirement), other employment management, personnel selection, labor management, assignment and secondment, determination and payment of remuneration, tax processing, social insurance-related procedures, provision of welfare benefits, and appropriate health management (health information of workers such as health checkup results will not be acquired, used, or provided except as required by law). It will also be used for the Company’s PR or promotional activities.

(8) Others Information provided by readers necessary for inquiries, support responses, etc., will be used for such purposes. Note: The Company may create statistical information that cannot identify individuals based on information obtained from users or members, and may edit, publish, or sell such statistical information.

2. Joint Use of Personal Information The Company may jointly use collected personal information within the scope necessary to achieve the purpose of use.

(1) Joint Use within the Company Group * Items of personal information to be jointly used: * Name (furigana) * Email address * Phone number * Entities to jointly use the information: * Soranoue Creative Works LLC * Jikkei Insert C-Cam [Note: Please confirm the official English spelling] * Purpose of use by the user: Same as described in [Handling of Personal Information 1. Types of Personal Information Handled and Purposes of Use]. * Person responsible for management in joint use: Soranoue Creative Works LLC Representative Partner: Ryohei Takahashi

(2) Purpose of Use of Retained Personal Data Same as “1” above.

(3) Where to Request Disclosure, etc. Requests for disclosure, etc., must be made by filling out the application form prescribed by the Company and mailing it to the Company with necessary documents attached. Please request the application form designated by the Company from the inquiry desk at the end of this document.

(4) Documents to be Submitted for Requests for Disclosure, etc. When making a request for disclosure, etc., please fill in all necessary items on the application form prescribed by the Company and enclose documents for identity verification. * Application form prescribed by the Company (Please request from the inquiry desk at the end of this document.) * One copy of identity verification documents such as a driver’s license, passport, or other official documents.

(5) Request for Disclosure, etc. by Proxy If the person making the request for disclosure, etc., is a legal representative of the individual or an agent delegated by the individual to make the request for disclosure, etc., please consult with the Company’s inquiry desk.

(6) Fees for Requests for Disclosure, etc. No fees shall be charged.

(7) Method of Response to Requests for Disclosure, etc. We will respond to the applicant by electromagnetic record or in writing.

(8) Purpose of Use of Personal Information Acquired in Connection with Requests for Disclosure, etc. Personal information acquired in connection with requests for disclosure, etc., will be handled only within the scope necessary to respond to the request for disclosure, etc.

(9) Reasons for Non-Disclosure In cases corresponding to 1 to 7 below, the information will not be disclosed. If a decision is made not to disclose, notification to that effect will be given with the reason attached. 1. When the identity cannot be confirmed, such as when the address on the application form, the address on the identity verification documents, and the address registered with the Company do not match. 2. When the authority of representation cannot be confirmed in an application by an agent. 3. When there are deficiencies in the prescribed application documents. 4. When the subject of the request for disclosure does not fall under retained personal data. 5. When there is a risk of harming the life, body, property, or other rights and interests of the individual or a third party. 6. When there is a risk of significantly hindering the proper implementation of the Company’s business. 7. When it would violate laws and regulations.

5. Structure for Personal Information Protection and Reception of Inquiries, Complaints, and Consultations The Company has appointed a Personal Information Protection Administrator to ensure strict management in order to handle personal information appropriately and respond appropriately to inquiries, complaints, and consultations regarding personal information. Please contact the following for inquiries and consultations regarding the Company’s handling of personal information.

For inquiries regarding the Company’s retained personal data, please contact the desk below.

Inquiry Desk for Complaints, Consultations, Disclosure regarding Personal Information and Privacy Policy Please select “Regarding Personal Information Protection Management” from the “Inquiry Content” on the page below and contact us. info@travelzenjapan.com

Cookie Policy (English Translation Draft)

Cookie Policy

1. About Cookies Soranoue Creative Works LLC (hereinafter referred to as “the Company”) uses cookies on its website (hereinafter referred to as “this Site”) to improve user convenience, enhance the Site, and deliver advertisements. Cookies are small text files that are stored on your device (computer, smartphone, etc.) when you visit a website. This allows the Site to maintain your login status upon your next visit and enables us to analyze how you use the Site.

2. Purpose of Use The Company uses cookies for the following purposes: (1) Maintenance of Basic Site Functions: Necessary for the Site to function properly, such as managing login status and preventing unauthorized access. (2) Analysis of Usage Status: To understand how you use this Site (number of accesses, duration of stay, pages viewed, etc.) and to help improve content and usability. (3) Advertising: To display advertisements that are relevant to your interests (including retargeting ads).

3. Use of Third-Party Tools (External Transmission) This Site uses services provided by the following third-party companies for access analysis and advertising. As a result, your browsing information may be transmitted to each provider. The main services used are as follows:

  • Google Analytics (Access Analysis)
  • Google AdSense (Advertising)
  • Social Media Plugins (Facebook, X, Instagram, etc.)
    • Browsing information may be transmitted to social media operators through “Like” buttons, “Share” buttons, etc., on this Site. Please refer to the privacy policy of each company for details.

4. Disabling Cookies (Opt-out) You can refuse (disable) the acceptance of cookies by changing your browser settings. However, please note that if you disable cookies, some functions of this Site may not operate properly. Please refer to the help page of each browser for instructions on how to configure settings.